Which action is appropriate when assessing a non-responsive patient?

When assessing a non-responsive patient, checking for responsiveness gently and assessing vital signs is the appropriate action. This method involves assessing the patient's level of consciousness without causing further distress or harm. Gently attempting to rouse the patient, such as by using verbal cues or light tactile stimulation, can help determine the degree of responsiveness. Additionally, assessing vital signs is crucial as it provides critical information about the patient's circulatory and respiratory status, informing the next steps in care.

Other actions, such as shaking the patient and shouting, could lead to injury or escalate the situation, particularly if the patient has a head or neck injury. Applying cold packs does not address the immediate need to assess the patient's condition effectively, and leaving the patient alone can be dangerous, as they may require urgent medical attention. Therefore, a gentle approach combined with a vital signs assessment is essential for determining the best course of action in a non-responsive patient scenario.